Trust Officer

POSITION OVERVIEW

Gannett Trust Company is seeking a Trust Officer to join our team in Cheyenne, WY. This role is integral to the day-to-day administration of trust accounts and client relationships. The Trust Officer will be responsible for a blend of client onboarding, KYC/AML review, and ongoing trust account administration, ensuring clients are onboarded efficiently, in full compliance with regulatory requirements, and serviced with excellence throughout the account lifecycle.

WHAT YOU'LL DO

• Manage and oversee the full lifecycle of trust accounts under administration, from initial onboarding through account termination.
• Conduct client onboarding and Know Your Customer (KYC) reviews, including identity and document verification, adverse media screening, sanctions checks, and risk-based assessments.
• Serve as a key contributor in the account acceptance process, ensuring all prospective clients meet Gannett Trust Company's internal standards and applicable regulatory requirements prior to account opening.
• Collaborate cross-functionally with Compliance, Legal, and Risk teams to ensure adherence to AML, BSA, and trust company policies during onboarding and throughout account maintenance.
• Build and maintain strong client relationships by delivering responsive service, addressing inquiries thoroughly, and proactively anticipating client needs throughout the relationship.
• Participate in trust distributions, review of trust documents, and execution of account-specific instructions, including both discretionary and directed trust structures.
• Conduct annual and periodic trust account reviews to ensure regulatory compliance, documentation accuracy, and consistency of service.
• Maintain up-to-date knowledge of applicable Wyoming trust laws, federal regulations, fiduciary standards, digital asset custody frameworks, and Gannett Trust Company products and services.
• Comfort working in a digital-asset-forward, fast-paced environment with evolving regulatory expectations around both traditional trust and cryptocurrency.
• Identify and escalate unusual account activity, complex asset issues, or documentation deficiencies to the appropriate internal stakeholders for timely resolution.

WHO YOU ARE

• You have 4+ years of client-facing experience, with at least 1 year in trust administration, wealth management, or financial services.
• You have excellent verbal and written communication skills, with the ability to clearly explain complex trust and fiduciary concepts to clients and colleagues.
• You have demonstrated ability to manage multiple client relationships simultaneously with professionalism, urgency, and accountability.
• You reside in or are willing to reside in the Cheyenne, Wyoming area.
• You are willing and able to work a hybrid schedule at the Cheyenne, Wyoming office (3 days per week minimum in office).

Even Better

• You are familiar with Wyoming trust law, including directed trust and dynasty trust structures.
• You have experience with or interest in digital asset custody, Bitcoin, or blockchain-based financial products.

WHAT WE OFFER

• Company paid medical, dental, and vision coverage
• 401k with employer match
• Employee stock options
• Unlimited PTO
• Partial remote work flexibility