Transcon & Distribution Agent

Key Responsibilities

• Manage end-to-end transportation and distribution operations, ensuring seamless shipment execution, inventory accuracy, and on-time delivery while meeting customer expectations.

• Deliver exceptional customer service by coordinating shipments, providing proactive communication, tracking orders, and building strong relationships with customers, suppliers, and carriers.

• Drive operational excellence through accurate data management, KPI monitoring, timely reporting, and continuous improvement initiatives that enhance efficiency and productivity.

• Ensure financial and process accuracy by supporting billing, transportation rating, inventory control, SOP compliance, and adherence to customer-specific requirements.

• Champion Expeditors' culture and compliance standards, demonstrating integrity, accountability, collaboration, and a commitment to Operational Process Standards (OPS), regulatory requirements, and company values.

• 6 months to 1 year of experience in transportation, distribution, warehousing, logistics, customer service, or a related field; or an equivalent combination of education and experience.
• Intermediate to advanced English proficiency, with the ability to communicate effectively with internal and external stakeholders.
• Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and other business systems.
• Strong organizational, time management, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent interpersonal and communication skills, including the ability to build relationships, collaborate across teams, and deliver outstanding customer service.
• Positive attitude, customer-focused mindset, and willingness to learn and support team objectives.
• Understanding of transportation and distribution processes is considered an advantage.
• Commitment to continuous learning and compliance with company training requirements and

Expeditors offers excellent benefits:

• A corporate culture focused on teamwork, respect, and collaboration.
• Exposure to an international environment with frequent interaction across global offices and customers.
• Professional growth and career development opportunities within a global organization.
• An inclusive and diverse workplace that encourages participation, innovation, and the exchange of ideas.
• Strategically located offices in San Isidro and Callao.
• Private medical insurance (EPS) for employees, according to company policy.
• Participation in employee engagement, recognition, and culture-building activities.
• Employee recognition programs that celebrate performance and contributions.