Staff Development Specialist II

Agency

Dept of Health and Human Services

Division

Broughton Hospital

Job Classification Title

Staff Development Specialist II (S)

Position Number

60044776

Grade

NC15

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

Staff Development Specialist II

Broughton Hospital is currently recruiting for a Staff Development Specialist II position to work in the hospital’s Staff Development department. Staff Development is responsible for providing Hospital staff with in-service and continuing education programs. These trainings enable staff to effectively fulfill job requirements; meet State and Federal regulatory agency training/education standards; and address needs as identified by continuous performance improvement findings. Trainings are developed in a manner as to provide professional and personal growth opportunities for employees and to meet the requirements of various professional organizations for re-licensure and/or recertification. The primary purpose of this Staff Development Specialist II position is to plan, organize, instruct, and direct Broughton Hospital’s General Hospital Orientation (GHO) for new employees, which includes creating, editing, and maintaining all training content and assisting with other trainings as needed. In addition, this position is responsible for the hospital’s supervisory training program for all managers and supervisors.

Key Responsibilities include, but are not limited to:

• Preparing and developing training programs, plans, schedules, annual calendars, and materials;
• Identifying training and development objectives;
• Assisting participants with NC Learning Management System (LMS) training registrations;
• Providing direct classroom instruction and evaluating and revising programs as needed;
• Documenting training completion in several databases;
• Conducting training needs assessments to determine training needs;
• Obtaining and maintaining Instructor certification for all required GHO and supervisory trainings;
• Creating, editing, and maintaining the GHO and supervisory training content, which includes lesson plans, PowerPoint presentations, competency tests, etc.;
• Creating an annual training calendar, scheduling classrooms, establishing training classes in the Learning Management System (LMS), and providing participant training credit through LMS, the Staff Development application, and any other associated training sites (i.e. CPI, AHA, etc.);
• Preparing and developing training programs, plans, and materials that can be delivered face-to-face or in an online format as deemed necessary by Hospital Administration, employee needs assessments, and/or at the direction of the Staff Development Director;
• Conducting and analyzing comprehensive evaluations on all training classes that are delivered;
• Administering eMerge (Epic) Service Now (SNOW) training tickets; and
• Serving on various hospital committees and work groups as deemed necessary by Hospital Administration or the Staff Development Director.

The normal working scheduled for this position is Monday through Friday from 8:00am to 5:00pm; however, flexibility is required for training purposes and to meet the overall needs of the hospital.

* This position is designated as Non-Mandatory and is not required to report or stay over during adverse weather events.

Knowledge Skills and Abilities/Management Preferences

Recruitment Range: $55,221 - $96,639

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

Knowledge, Skills, and Abilities / Competencies

• Bachelor’s degree and three (3) years of training development experience or an equivalent combination of education and experience
• Documented experience creating training and/or educational materials
• Documented experience teaching adult learners

Management Preferences (if applicable)

• Experience teaching in a hospital or healthcare setting
• Experience creating training videos

Conditional Requirements: Selected applicants must be able to pass a State Bureau of Investigation Criminal History Check, and complete and pass BLS/CPR training and Crisis Prevention Intervention (CPI) training during orientation.

This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events.

About the Facility:

Broughton Hospital is one of the three regional psychiatric hospitals with statutory responsibility for operating as part of the Division of State Operated Healthcare Facilities (DSOHF). With the North Carolina Department of Health and Human Services, we provide help and support to North Carolinians, and their families, experiencing mental illness. Our hospital serves the western thirty-seven (37) counties of North Carolina, as part of the state's system of care and treatment for persons with mental illness.

Supplemental Contact Information:

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59pm prior to the closing date.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at .

Veteran’s and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
• Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 828-608-4130.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and three years of training development experience in a progressive training or teaching role; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Tandrea Lanae Jones

Contact:

DHHS Workday Support Form