Service Operations Intern – Italy

Ciao a tutti! Welcome to the Service team in Italy. As our Service Operations Intern, you'll support the coordination and day-to-day operations behind real ESS and PV projects, working side by side with our Service Coordinator and learning how a service organization actually runs.

Here's what you'll be doing:

• Support the weekly planning of service activities, helping schedule interventions and align field resources with project needs.
• Assist in coordinating service partners across Italy: work orders, scheduling, follow-up, and day-to-day communication.
• Support the sourcing of spare parts and replacement components, requesting quotes, tracking orders and deliveries, and ensuring availability for planned and corrective interventions.
• Help manage support tickets and follow up on onsite service reports, ensuring cases and reports are complete, properly documented, and linked to the corresponding projects.
• Support the administrative cycle with service partners, from purchase requests to invoice verification and payment follow-up.
• Maintain and improve operational documentation: procedures, trackers, reports, and work instructions used by the team.
• Support site readiness through HSE and site documentation preparation in line with internal requirements.

All right, all right, that was intriguing wasn’t it? Now, in order to fit in this role and be happy for a long time, your ideal background should look a lot like this:

• Studies in Engineering or a technical field (industrial, electrical, electronics, communications, or similar).
• English at B2 level or higher (tested during the interview process).
• Interest in electrical equipment and renewable energy technologies (PV and energy storage).
• Structured and organized working style with strong attention to detail.
• Strong learning mindset and ability to adapt to changing priorities in a fast-paced team.
• Collaborative attitude and clear communication style in an international environment.

You’ll join a Service team that works close to the action, supporting commissioning, troubleshooting, and continuous improvement across ESS and PV projects in Italy. This internship is designed to give you meaningful hands-on exposure, real responsibility, and a strong learning curve, while collaborating with experienced engineers, project managers, and service partners across the region.