Scrum Master

Job Description:

Scrum Master

Context: Secure, multi-supplier MOD environment

Primary objective: Deliver Facilitates Agile delivery and coaches a cross-functional Scrum team on Lean-Agile principles. You foster an environment of high performance, continuous improvement, and transparent communication within the broader SAFe framework.

Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.

Please note this role require attendance at a secure site 5 days a week.

Key Responsibilities:

• Ceremony Facilitation: Plan and facilitate effective Scrum events, including Daily Stand-ups, Sprint Planning, Backlog Refinement, and Sprints Retrospectives.

• Impediment Removal: Proactively identify, track, and remove blockers that hinder team velocity and morale.

• Metric Tracking: Monitor and report key delivery metrics (velocity, predictability, flow) to drive continuous team optimization.

• SAFe Alignment: Coordinate across Scrum teams to manage dependencies, align with ART objectives, and support PI planning execution.

Core Technical Skills

• Comprehensive knowledge of Scrum, Kanban, and Scaled Agile Framework (SAFe) principles.

• Advanced proficiency in Agile tooling (Jira, Confluence) for metric tracking and reporting.

• Familiarity with technical software development processes to effectively guide engineering conversations.

• Leadership and Personal Strengths

• Servant-leadership mindset with high emotional intelligence and conflict-resolution abilities.

• Energetic facilitator capable of keeping teams focused and motivated.

• Strong organizational resilience in navigating complex enterprise environments.

• Typical Qualifications / Experience

• Professional Experience: 3+ years’ experience working in an Agile delivery environment or development team, facilitating Agile ceremonies, removing team blockers, and tracking flow metrics.

• Education & Foundational Benchmark: Higher education qualification (NVQ Level 3/4 or degree) or equivalent practical industry experience.

• Professional Certifications: Certified Scrum Master (e.g. Scrum Alliance CSM or Scrum.org PSM I/II); SAFe Scrum Master (SSM) or SAFe Advanced Scrum Master (SASM) strongly preferred.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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