Manager, Identity & Access Management
24 Hour Home Care is part of the TEAM Services Group family of companies. As a shared Talent Acquisition function, we are proud to support TEAM's recruiting efforts by helping to attract exceptional talent across the organization.
TEAM Services Group (“TEAM”) is a national provider of home and personal care services and household employment solutions supporting the known caregiver model, which allows families and individuals with disabilities the freedom to choose the caregivers and service providers working with them in their homes.
TEAM is a mission-driven company serving over 110,000 clients and employing over 130,000 caregivers across all 50 states. We operate in a large and growing market and have grown nearly 40% annually since inception through our relentless focus on delivering best-in-class client experience. TEAM is led by a high-performing team passionate about improving access to home-based care in America.
The Role:
The Manager of Identity and Access Management (IAM) will lead TEAM’s enterprise-wide IAM strategy, ensuring secure and appropriate access to systems, applications, and data across the organization. This role is responsible for strengthening security, maintaining regulatory compliance, and improving access management processes while supporting TEAM’s continued growth.
Primary Responsibilities
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Develop and implement the enterprise IAM strategy, roadmap, policies, and governance standards.
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Oversee IAM technologies and solutions, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Privileged Access Management (PAM), and Identity Governance and Administration (IGA).
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Manage user access throughout the employee lifecycle, including onboarding, role changes, and offboarding.
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Lead access reviews, risk assessments, and audit readiness efforts to support compliance with HIPAA, SOC 2, and applicable data privacy requirements.
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Partner with IT, Security, HR, Compliance, and business leaders to ensure consistent access controls across systems and environments.
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Lead and develop the IAM team, establishing performance expectations and supporting professional growth.
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Monitor IAM metrics, identify access risks, and present program updates and recommendations to senior leadership.
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Evaluate IAM technologies and process improvements to strengthen security and operational efficiency.
What you Bring to the Table:
Qualifications
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5+ years of progressive experience in Identity and Access Management, information security, or a related IT discipline, including at least 2 years in a leadership or management role.
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Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related field; certifications such as CISSP, CIAM, or CISA are a plus.
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Experience with enterprise IAM platforms such as Okta, Microsoft Entra ID, SailPoint, CyberArk, or equivalent solutions.
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Strong knowledge of Zero Trust architecture, least-privilege principles, role-based access control (RBAC), and attribute-based access control (ABAC).
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Experience developing IAM governance programs, managing access reviews, and supporting regulatory compliance and audit readiness in enterprise environments.
Skills
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Enterprise identity governance and access management strategy
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SSO, MFA, PAM, IGA, and IAM platform administration
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Security frameworks, regulatory compliance, and risk management
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Strategic planning, program management, and technical problem solving
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Team leadership, executive communication, and cross-functional collaboration
What we Bring to the Table:
- Company-sponsored medical, dental, and vision plan for employees and their dependents
- 401(k) participation after 3 months of continuous service
- wellness program, learning development program
- life insurance, long-term disability coverage
- charitable contribution matching, volunteer time off, and employee assistance program
- In addition to accrued vacation time and sick time, TEAM recognizes 12 paid federal holidays
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
By completing this application, you are providing consent to receiving text messages from 24 Hour Come Care and associated vendors at the phone numbers provided. Message and data rates may apply.
For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).