Logistics Coordinator

The Logistics Coordinator is responsible for managing and coordinating routing and trip planning for transportation operations. This role plays a key part in ensuring efficient, cost-effective, and timely movement of goods. Duties include planning daily routes, monitoring trip progress, and maintaining communication with drivers and internal teams to support smooth logistics operations.

Responsibilities and Duties

Route & Trip Planning

• Plan, optimize, and schedule daily delivery and pickup routes based on customer locations, delivery windows, and load requirements

• Coordinate trip assignments and ensure accurate dispatching of drivers

• Use routing software or tools to improve delivery efficiency and reduce costs

Logistics Coordination

• Monitor and track vehicle movements, updating internal teams and customers as needed

• Communicate with drivers to provide route updates, resolve on-the-road issues, and ensure compliance with safety and service protocols

• Adjust trip plans based on traffic, weather, road conditions, or last-minute delivery changes

Reporting & Documentation

• Maintain accurate records of route plans, trip logs, fuel usage, and delivery confirmations

• Prepare and submit daily/weekly reports on trip performance, delays, and route efficiency

• Collaborate with the warehouse team to ensure timely loading/unloading and accurate documentation

Customer Service & Communication

• Serve as a liaison between drivers, warehouse staff, and customer service teams

• Ensure delivery issues or delays are communicated professionally and resolved promptly

• Support inquiries related to delivery times, route status, and shipment tracking

Compliance & Safety

• Ensure all trip planning adheres to DOT regulations, company policies, and safety protocols

• Monitor driver hours and rest periods to ensure compliance with transportation laws

• Assist in incident reporting and investigations related to routing or delivery execution

• High school diploma or GED required; associate or bachelor’s degree in Logistics, Transportation, or related field preferred

• 2+ years of experience in logistics, transportation, or dispatch coordination

• Strong knowledge of routing software, GPS tracking systems, and transportation management systems (TMS)

• Excellent organizational, problem-solving, and communication skills

• Ability to multitask in a fast-paced environment and adapt to changing priorities

• Familiarity with DOT regulations and fleet safety standards

• Proficient in Microsoft Office Suite (Excel, Outlook)

Benefits:

As a full-time employee, you will receive access to the following benefits:

• Paid overtime available for non-exempt employees
• Low-cost insurance (medical, dental, vision, life & disability)
• Maternity and paternity benefits
• 401(k) plan (company matching)
• Paid holidays, vacation, and sick time
• Educational assistance