Eataly North America •
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Catering Lead

Millburn, NJ, us, United States Full-time

The Catering Lead plans, organizes and executes the catering business for an Eataly location. Reports to the Retail Manager.

  • Creates proposals, contracts, event orders and packages tailored to each guest’s requests
  • Negotiates executive partnerships to sell catering packages for breakfast, lunch, dinner and largescale events
  • Oversees catering events from start to finish: books, plans and executes functions
  • Executes all off-site catering for offices and VIP clients, coordinating delivery services and pickup business
  • Acts as a trainer for team members on catering operations
  • Communicates product and staffing needs for catering events on a daily basis
  • Manages catering call-backs from orders delivered same day to ensure 100% guest satisfaction
  • Handles and resolves complaints/accolades and communicates results to managers
  • Ensures catering collateral is displayed and stocked in the store at all times: catering menus, catering table, business cards, etc.
  • Performs other duties as required or assigned
  • 2+ years of experience in catering/sales management
  • Excellent communication skills
  • Ability to multitask in a fluid environment
  • Bachelor’s Degree preferred

Job Requirements

  • Availability to work a flexible scheduling often including nights, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!
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