Call Center

Local Resources Only - Level 13 -

To Medicaid Providers with questions regarding Medicaid patient eligibility, medical claims statuses, and other program questions. Assists medical providers in problem resolution, as needed. Responds to provider phone inquiries in a prompt, courteous and concise manner. Documents all provider encounters in clear and concise logs.

1. Transfers providers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management."
   

Additional Information :

Health - Local Resources Only - Level 13 - MUST BE AVAILABLE 7AM - 7PM will have staggering shifts within that time. Project will not accommodate special schedule requests "• College Grad with 1 year Microsoft Office OR Military Veteran .

Apply to this position as soon as possible if your really looking for change and can go for to face to face interview ....

THANKS ,

ASMA KHAN SURI.

Must be able to pass a background and drug screen